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Terms & Conditions & Cancellation

Cancellation conditions:

Free cancellation for regular bookings up to 30 days before arrival at no additional cost, thereafter up to 7 days before arrival 50% cancellation fee, within the last 7 days before arrival 90%, in case of no-show 100%.

Exceptions are special, specially announced and marked offers with the note - NON-REFUNDABLE. In this case, the total amount must be paid within 7 days of booking and is non-refundable.

We recommend travel (cancellation) insurance

take out travel insurance

Complete Travel Cancellation Plus

When booking via different booking platforms, the terms and conditions of the individual platforms apply.

A deposit of €500 per stay must be activated via a link by credit card deposit (Swikly) and will be released after departure, provided everything is in order. The amount is only blocked when deposited and not   This deposit is necessary to activate the automatic locking system .

In all other respects, the General Terms and Conditions of the WKO for the Hotel and Hospitality Industry apply

Bank details: Account number Raika IBAN AT293837700000108423 BIC RZSTAT2G377

https://www.wko.at/branchen/tourismus-freizeitwirtschaft/hotellerie/AGBH_061115.pdf

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